top of page




This information describes how the site is managed with reference to the processing of the personal data of users who consult it, as well as the processing practices of the data transmitted by the data subject to the Data Controller through this site.

In compliance with art. 13 (for data collected from the interested party) and 14 (for data not collected from the interested party) of Regulation (EU) 2016/679 (GDPR) the Users of this Website are provided with the following information, which refer exclusively to the processing carried out through said Website and not through other websites that may be visited via links from this, for which it is suggested to read the relevant information provided by the respective Owners.

This Website and any services offered through the Website are reserved for individuals who have reached the age of eighteen. The Data Controller therefore does not collect personal data relating to persons under the age of 18. At the request of these Users, the Data Controller will promptly delete all personal data involuntarily collected.


1. Data Controller


VAT number. 01792700096

Telephone: (+39) 3924692105




2. Type of data processed


To access the Site it is not necessary to register. However, there are sections within the Site that require registration or the use of a username and password (e.g. to register in the personal area, or complete the online purchase process), or services for which use it is necessary to provide your data (e.g. your data may be required to access the newsletter services, to contact us, etc.).


Navigation data: Each time you access the website , the Company will automatically collect and process the following personal data: Technical information, including the Internet protocol address (IP address) used to connect your computer to the Internet, your login details, browser type and version, operating system and platform; o Information about your visit to the Site, including Uniform Resource Locators (“URLs”), the services you have seen or searched for; page response times; download errors; the duration of the visit, information on your interaction on the Site (for example clicks and / or mouse movements) and the methods used to exit the Site; eo Information obtained through the cookies used by the Company on the Site.


These data are used only to obtain anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the site: except for this possibility, the navigation data does not persist for more than seven days.


Data provided voluntarily by the user, including: identification, personal, billing and similar data. LOMBARDO HANDPAN will process the following data when the user creates an account or makes a purchase on the site.


  • Identifying information (name and surname, email address, address and telephone number);

  • User codes and passwords.
    The personal data requested are mandatory, therefore refusal to provide them will make it impossible to provide the requested service.


3. Purpose of the treatment


The personal data of the Users of the Website , as described above, will be processed in the ways and in the forms prescribed by the GDPR, for the performance of the Website's own functions, with particular, but not exclusive, reference to procedures described therein for data collection, contact form, any registration process / access to the reserved area, subscription to the newsletter and the like.


In particular, the personal data provided to the Data Controller will be processed for the pursuit of the following purposes:


  • to follow up on the specific requests addressed to the Owner by the User through the Website and its communication tools (contact form, information request forms and the like)

  • for the possible subscription to the newsletter and the consequent sending of commercial communications and various information concerning the sector in which the Data Controller operates, with the specific consent given by the user

  • for communications of an informative nature relating to the services of the same Data Controller, following the request for information via e-mail messages or filling out the contact form and other communication tools

  • for the processing of the e-mail address, provided by the interested party in the context of the sale of a product or service, also aimed at sending, without further consent, communications for the subsequent direct sale of products or services similar to those object of the sale itself; the interested party can in any case express his refusal and oppose this treatment, both initially and subsequently, easily and free of charge, following the instructions given in each subsequent communication.

  • The processing of the data provided in a generic way will be carried out, even following automatic collection during navigation, for the sole purpose of ascertaining and controlling access to the Website. This also applies to technical cookies, to be understood as session cookies, functionality or analytics that meet the requirements specified by the Guarantor. In particular, with regard to the latter, it is clarified that they can be assimilated to technical cookies where these are created and used directly by the Website. In any case, for these analytics cookies, the Website, also in accordance with the clarifications of the Guarantor, provided for the anonymization of IP addresses and the amendment to data processing; the collection and use of the aforementioned navigation data (without prejudice to the anonymization of the IP addresses) allow the monitoring of the progress of the Website and allow for the improvement of the service offered, offering the User a better browsing experience. Please refer to the specific cookie policy for further information


Data collected through the Email platform.

For complete information, we specify that in sending communications via email it uses a compliant platform, which, through statistical tracking systems, allows to detect the opening of a message, the clicks made on the hyperlinks contained within the email. , from which IP address or with which type of browser the email is opened, and other similar details. The collection of such data is functional to the use of the platform and constitutes an integral part of the functionality of the message sending system.


The user can also easily oppose further sending of newsletters by clicking on the appropriate link for the withdrawal of consent, which is present in each email containing the newsletter. Once the consent has been revoked, the Data Controller will send the User a message to confirm that the consent has been revoked.


4. Legal basis of the processing

The processing of personal data is based on the right to information, on the fulfillment of contractual or social contact obligations, or where necessary on consent by freely and consciously filling in the appropriate information fields in the dedicated form.


5. Legitimate interest of the Data Controller

The processing of personal data is also based on the legitimate interest of the Data Controller, such as the exercise of its rights in the context of the information society, the execution of the contractual service and the implementation of direct marketing operations.

We are committed to ensuring the protection of your information. In order to prevent unauthorized access or disclosure, we have put in place adequate physical, electronic and managerial procedures to safeguard and secure the information we collect online.


6. Mandatory transfer

The provision of data relating to navigation by Users, for the above purposes, depends on the degree of privacy that the User has enabled or disabled through their browser. In some cases, disabling may affect navigation on this Website. For certain modules of this Website, the provision of navigation data and / or the use of technical cookies is mandatory for the correct functioning of the Website.

The provision of some of your own data is in any case necessary for the structure of the Website and its procedures. Any request for other optional data will instead be preceded by a specific approval tick. The provision of all other data is optional, in accordance with the type of information that the User wishes to provide to the Website.


7. Any recipients of personal data

None of the personal data provided will be disclosed. Your personal data may be disclosed to the following recipients and categories of recipients to the extent that this is strictly necessary for the pursuit of the purposes specified above: - third parties whose work the Data Controller uses for the provision of services, in any case relating to the pursuit of purposes referred to in this information, including sending promotional communications and shipments of goods; - shippers and transport companies, which process the data to organize and carry out the shipment, delivery and return of products purchased on our Site; - specialized operators who process data to manage and maintain applications and web servers; to complete, manage and monitor purchase orders for products sold on our website; make updates and improvements to the Site, evaluate the use and improve the functionality of the Site and other services necessary for the management of the portal for the sale and provision of related services.

Browsing data and the like (for which reference is made to the above), as well as profiling cookies also from third parties (for which reference is made to the Cookie Policy of this Website, which will be communicated to the respective third parties concerned, where these are not manage them directly as Data Controllers.


8. Retention period

The data provided by the interested party will be kept until the express revocation by the interested party, also through action on their browser, cleaning cookies, express request or otherwise expressed.

The navigation data will be kept for the technical time necessary to carry out the functions for which they were collected.


9. Rights of the interested party

Each interested party has the right of access, rectification, cancellation (oblivion), limitation, receipt of notification in the event of rectification, cancellation or limitation, portability, opposition and not to be the subject of an automated individual decision, including the profiling, pursuant to art. from 15 to 22 of the GDPR. These rights can be exercised in the forms and terms set forth in art. 12 GDPR, by written communication sent to the Data Controller by e-mail to the address

The Data Controller will make an adequate response as soon as possible and in any case within 1 month of receiving the request. Pursuant to articles 15 and following of the Regulations, the user has the right to request access at any time.


10. Right to withdraw consent

You can revoke this consent at any time via

  • sending an email to the address of the owner

  • communication expressed at the headquarters of the Data Controller


11. Complaints

Each interested party has the right to lodge a complaint pursuant to art. 77 and following of the GDPR to a supervisory authority, which for the Italian State is identified in the Guarantor for the protection of personal data.

The forms, methods and terms for proposing complaints are provided for and governed by the national legislation in force. The complaint is without prejudice to administrative and judicial actions, which for the Italian State can alternatively be proposed to the same Guarantor or to the competent Court.

bottom of page